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Installation and Configuration – CDRv5 Server
Hardware: A computer with Windows 7 or higher. CDRv5 Customer Server is based on a Windows service and is designed to be on at all times. Therefore, server-class hardware is recommended.
Network interface cards: We recommend two network interface cards: one facing the Internet and one facing your local area network. The card facing the internet will receive data from the Telco. The card facing the LAN must have a dedicated IP address that will serve the CDRv5 Desktop Client.
Telco Feed Access Code (See
in diagram): This information is provided to you by your telephone company (Telco). You will need the credentials necessary to connect to the Telco feed via the Internet. These connection parameters normally consist of the following information:
Pass code (key)
IP address (for the Internet connection)
Port number (for the Internet connection)
CDR Format Supported by the interface
CDRv5 Customer Server Software Package: This package consists of a set of files required to run the CDRv5 Customer Server software.
A license file and a license key: The license file will be named 'TrillysSystemsCdrServer_Ent_XX_XX.INI' where 'XX' are unique identifier. The license key is a string formatted as 'XXXX-XXXX-XXXX-XXXX'. You should have received it separately. Note that you will also receive other license files/keys for other components. The license file name prefixes are different for every product.
Administrative Privileges: You must have administrative privileges and be able to install services.
Initial Configuration Procedures (Getting Started)
CDRv5 Customer Server site configuration or re-configuration can be done at any time using "SiteAdminVCL.EXE". However, the first time you launch the application, the program will guide you through the basic configuration steps:
Launch "SiteAdminVCL.EXE" by double-clicking on its icon
Answer "YES" to "Would you like to configure now?” If necessary, the application will automatically restart in "Run as Administrator" mode
The "Site Configuration Wizard" is a four-step procedures where
Configure a new feed: You configure the Telco feed. The feed name is a user-friendly name that you assign yourself. The IP Address, Port number, User Account and Pass code (key) must be entered exactly as provided by your Telco
Server IP Address: Select the IP address that will be used to serve the CDRv5 Client application. CDRv5 Customer Server can serve only one subnet
Service Installation: The next step will install and start the "TrillysCdrService" (implemented using "TrillysSystemsCDRService.exe")
Click "Finish". To return to SiteAdmin
Click on Tasks |Manage | License
Click on the "+" sign to import all the licenses you have purchased
For each of the licenses, enter the associated "Key" under the Key column
Select the License that starts with "TrillysSystemsCdrService..." and click on "Assign to Site"
Optionally, for the other licenses, you can Grant Access to each other license to specific computers using their computer names. This step can also be done later
Using the tab sheet, click on System | Service Status. Under the "Service Manager", click on the green arrow to start the service. If the green arrow does not show, click on the red dot to stop the service. The green arrow will appear. Click on it to start the service with the proper license file assigned
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