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Prerequisites


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  1. CDRv5 Customer Server

    Before you install CDRv5 Customer Server, ensure you have the following:

    • Hardware: A computer with Windows 7 or higher. CDRv5 Customer Server is based on a Windows service and is designed to be on at all times. Therefore, server-class hardware is recommended.
    • Network interface cards: We recommend two network interface cards: one facing the Internet and one facing your local area network. The card facing the internet will receive data from the Telco. The card facing the LAN must have a dedicated IP address that will serve the CDRv5 Desktop Client.
    • Telco Feed Access Code (See 1 in diagram): This information is provided to you by your telephone company (Telco). You will need the credentials necessary to connect to the Telco feed via the Internet. These connection parameters normally consist of the following information:    
      1. User account
      2. Pass code (key)
      3. IP address (for the Internet connection)
      4. Port number (for the Internet connection)
      5. CDR Format Supported by the interface
    • CDRv5 Customer Server Software Package: This package consists of a set of files required to run the CDRv5 Customer Server software.
    • A license file and a license key: The license file will be named 'TrillysSystemsCdrServer_Ent_XX_XX.INI' where 'XX' are unique identifier. The license key is a string formatted as 'XXXX-XXXX-XXXX-XXXX'. You should have received it separately. Note that you will also receive other license files/keys for other components. The license file name prefixes are different for every product.
    • Administrative Privileges: You must have administrative privileges and be able to install services.
  2. CDRv5 Client

    Before you install CDRv5 Client, ensure you have the following:

    • Hardware: A computer with Windows 7 or higher. Your computer should have one network interface card connected to the CDRv5 Server machine. This software can be installed on the same machine as the CDRv5 Server.
    • CDRv5 Client Software Package: This package consists of a set of files required to run the CDRv5 Client software.
    • MS-SQL Server (Optional): This option depends on the volume of data you require. If you anticipate data storage exceeding 10GB, you should purchase and install MS-SQL Server on your local machine or on an accessible server. Otherwise, the installation process will offer you to install MS-SQL Express 2012 which limits the database size to 10GB. This would be roughly equivalent to 10,000 call records (CDRs+CPMs).
    • License file and a valid license key
      License file will be named 'CdrV5Client_Ent_XX_XX.INI' where 'XX' are unique identifier. The license key is a string formatted as 'XXXX-XXXX-XXXX-XXXX' . Your Site Administrator should have imported and assigned this license to your computer.

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