CDRV5
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CDRV5 Tutorial
Overview
Architecture
Data Flow
Installation
Prerequisites
Installation Procedure
Server Installation
Client Installation
CDRV5 Server
Server Overview
Server Configuration
Connectivity
Server Status
Server Errors
Server Software Update
Server License Managment
Server Feeds
Feed Monitor
Feed Recovery
Server Storage Management
Server Module LM
Server Module DM
Server Module RT
Server Module SW
CDRV5 Client
Client Overview
Database Connectivity
Server Connectivity
Database Storage
Database Administration
Synchronization
Help
Client Reports
Realtime Report
Queried Report
Queried Detailed
Queried Call Completion
Queried Network Call Analysis
Queried Frequency
Queried Customer Service
Queried Peak Volume
Queried Feature
Trending Report
CDRv5Dashboard
CDRv5Collector
Data Management Module
Data Management Module Overview
The data management module will process call record synchronization and forwarding. When a new client connection is established, the client may request a synchronization. In other words, it requests to obtain call records that were received by the server since the last client disconnection. While the synchronization process takes place, call records received in real-time will also be forwarded to the client.
Note: This process is based on comparing version map where the server compares the current hourly file versions with the file versions kept by the client.
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