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CDRv5 Client – Queried Report – Network Call Analysis

Queried CDR Network Analysis Report
Field Description Data Source*
Total Calls Total number of CDRs – all Statuses. SS7 / SIP
Answered Calls Number of CDRs with Status "CMP". SS7 / SIP
Total Unanswered Calls Total number of CDRs with Status "NOA"; i.e., calls that rang but were not answered. SS7 / SIP
Unanswered Calls – Agent Total number of CDRs with Status “NOA”, where release was generated by the agent or agent’s equipment. SS7
Unanswered Calls – Caller Total number of CDRs with Status "NOA", where release was generated by the caller. SS7
Total Busy calls Total Number of CDRs with Status "BSY"; i.e., call attempts resulted in a busy condition. SS7
Busy Calls – Network Number of CDRs with Status "BSY", where the busy condition resulted from network congestion. SS7
Busy Calls – CPE Number of CDRs with Status "BSY", where the busy condition resulted from equipment and terminating lines at terminating location being busy. SS7
Busy Calls – Other Number of CDRs with Status "BSY", where the busy condition did not result from network congestion or equipment and terminating lines at terminating location being busy. SS7
EService Number of CDRs with Status “ESVC” resulted from problems detected during the SIP call setup. SIP
* Billing records not included because they provide no information on the network status.

Queried Summary Records Network Call Analysis Report
Field Description Data Source
Total Calls Total number of CDRs – all Statuses. SS7 / SIP
Answered Calls Number of CDRs with Status "CMP". SS7 / SIP
Total Unanswered Calls Total number of CDRs with Status "NOA"; i.e., calls that rang but were not answered. SS7 / SIP
Unanswered Calls – Agent Total number of CDRs with Status “NOA”, where release was generated by the agent or agent’s equipment. SS7
Unanswered Calls – Caller Total number of CDRs with Status "NOA", where release was generated by the caller. SS7
Total Busy calls Total Number of CDRs with Status "BSY"; i.e., call attempts resulted in a busy condition. SS7
Busy Calls – Network Number of CDRs with Status "BSY", where the busy condition resulted from network congestion. SS7
Busy Calls – CPE Number of CDRs with Status "BSY", where the busy condition resulted from equipment and terminating lines at terminating location being busy. SS7
Busy Calls – Other Number of CDRs with Status "BSY", where the busy condition did not result from network congestion or equipment and terminating lines at terminating location being busy. SS7
EService Number of CDRs with Status “ESVC” resulted from problems detected during the SIP call setup. SIP

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