Queried CDR Call Completion Report
| Field |
Description |
Data Source* |
| Total Calls |
Total number of CDRs– all Statuses. |
SS7 / SIP |
| Calls Incomplete |
Total number of CDRs with Status other than “CMP”. |
SS7 / SIP |
| Calls Completed |
Number of CDRs with Status "CMP". |
SS7 / SIP |
| % Calls Completed |
Number of Calls Completed expressed as a percentage of Total Calls. |
SS7 / SIP |
| % Calls Incomplete |
Number of Calls Incomplete expressed as a percentage of Total Calls. |
SS7 / SIP |
| Total Call Duration |
Sum of call duration (in seconds) for all CDRs with Status “CMP”. |
SS7 / SIP |
| Average Call Duration |
Average talking duration (in seconds) of all CDRs with Status "CMP", computed as:
Total Call Duration/Calls Completed.
|
SS7 / SIP |
| Total Unique Callers |
Total number of callers calling from a unique originating number. |
SS7 / SIP |
| Unique Callers Served |
Number of unique callers with CDR Status "CMP". |
SS7 / SIP |
| Unique Callers Not Served |
Number of unique callers with CDR Status "BSY", "NOA", or "ERR". |
SS7 / SIP |
| % Unique Callers Served |
Number of Unique Callers Served expressed as a percentage of Total Unique Callers. |
SS7 / SIP |
| % Unique Callers Not Served |
Number of Unique Callers Not Served expressed as a percentage of Total Unique Callers. |
SS7 / SIP |
| Served on 1st Call |
Number of Unique Callers whose calls were completed successfully on the first attempt. |
SS7 / SIP |
| % Served on 1st Call |
Number of Unique Callers whose calls were answered successfully on the first attempt, as a percentage of total calls. |
SS7 / SIP |
*Billing records only contain completed calls. Therefore, incomplete call information is not available and not taken in consideration in the calculations.
Queried Summary Records Call Completion Report
| Field |
Description |
Data Source* |
| Total Calls |
Total number of CDRs– all Statuses. |
SS7 / SIP |
| Calls Incomplete |
Total number of CDRs with Status other than “CMP”. |
SS7 / SIP |
| Calls Completed |
Number of CDRs with Status "CMP". |
SS7 / SIP |
| % Calls Completed |
Number of Calls Completed expressed as a percentage of Total Calls. |
SS7 / SIP |
| % Calls Incomplete |
Number of Calls Incomplete expressed as a percentage of Total Calls. |
SS7 / SIP |
| Total Call Duration |
Sum of call duration (in seconds) for all CDRs |
SS7 / SIP |
| Average Call Duration |
Average talking duration (in seconds) of all CDRs with Status “CMP”, computed as: Total Call Duration / Calls Completed |
SS7 / SIP |
*Billing records only contain completed calls. Therefore, incomplete call information is not available and not taken in consideration in the calculations.