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CDRv5Dashboard


image for CDRV5 Achitecture

Overview

CDRv5Dashboard is a mobile application that provides an overview of the performance of a call centre. The statistics allow the user to monitor basic metrics.

CDRv5Dashboard receives its data from the CDRv5Collector.

Installation

iOS

CDRv5Dashboard is available for download from the Apple App Store.

Android

Click here to download for Android (32 bit).

Configuration

In most cases, you need to setup the four connectivity parameters provided by your CDRv5Collector admninistrator. Using the menu, go to "Connection Settings". In most cases, the default "Crypto" parameters will work unless overriden by your feed provider.

Operation

Just turn on the switch to receive your stats.


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