Skip Navigation Links.

CDRv5 Client – Real Time Report


Real Time Detailed (CPM) Report
Field Description Data Source
Telco/Feed Name of Telco/Feed where CPMs originate. SS7 / SIP
Call ID Unique number identifying a single call. SS7 / SIP
Time Time that the CPM was generated, in hh:mm:ss AM/PM format, converted to the selected time zone. SS7 / SIP
Dialed (TF) # Dialed (TF) number dialed by the caller (SS7). Dialed number dialed by the caller (SIP). SS7 / SIP
Terminating # Number/station where the call terminated.
SS7 / SIP
Originating # Number of the caller initiating call (first leg of call). SS7 / SIP
Duration For SS7, this represents talking duration in seconds. For SIP, the call duration includes the call setup and the call tear down times and the ringing time. SS7 / SIP
Status Indicates the call status of this Call Progress Message.
Options are the following, which for Busy also includes the cause for the call being terminated, and for Unanswered, includes who released the call:
  • Busy Network
  • Busy CPE
  • Busy Other
  • Answered
  • Unanswered. Agent Hang up
  • Unanswered. Caller Hang up
  • Complete
  • Error
SS7 / SIP
Features Flags indicating features employed during the course of the call. These include:
SS7 Flags
  • Overflow: O–Overflow, OI – Overflow In, OO – Overflow Out
  • R – Courtesy Response
  • P – Call Prompter
  • V – Caller Privacy (Call Number Display Blocking)
SIP Flags
  • Prompter – Call prompter was used.
  • Intrusion – The CPM records will have this flag set if the CDRv5Collector detected unhandled attempts to access the PBX. When this flag is set, the Originating# is replaced with the IP address of the attacker. The letter 'W' is appended if the attack is from the WAN interface (unhandled INVITE request). The letter 'L' is appended if the attack is from the LAN side of the PBX (unhandled SIP 407 message ID).
SS7 / SIP


Real Time Call Summary Report

The report fields are aggregated by either Dialed (TF) #, Terminating # or Dialed (TF) #/Terminating # pairs.

Field Description Data Source
Dialed (TF) Dialed number dialed by the caller. SS7 / SIP
Terminating Terminating number that maps to dialed number. SS7 / SIP
Total Total number of CDRs making up the Summary Record Note for SS7 sources that support the "Overflow Out" flag. If the user selects to include intermediate legs, the result includes CDR count with "Overflow Out" flag set. Otherwise, the count does not include those CDR count. SS7 / SIP
Answered Total number of CDRs with Status "ANS" (answered). SS7 / SIP
In Progress Total number of calls currently in progress. SS7 / SIP
% Complete Percent of CDRs with Status "CMP". SS7 / SIP
Busy Total number of CDRs with Status "BSY" (busy). SS7 / SIP
Busy Network Total number of CDRs with Status "BSY" (busy) and release indicator "Network" (cause of busy status). Note for SS7 sources that support the “Overflow Out” flag. If the user selects to include intermediate legs, the result includes CDR count with “Overflow Out” flag set. Otherwise, the count does not include those CDR count. SIP
Busy CPE Total number of CDRs with Status "BSY" (busy) and release indicator "CPE" (cause of busy status) Note for SS7 sources that support the “Overflow Out” flag. If the user selects to include intermediate legs, the result includes CDR count with “Overflow Out” flag set. Otherwise, the count does not include those CDR count. SIP
Busy Other Total number of CDRs with Status "BSY" (busy) and release indicator "Other" (cause of busy status was other than Network or CPE). SIP
Unanswered Total number of CDRs with Status "NOA" (not answered) due to the call ringing but not being answered. SS7 / SIP
Unanswered Agent Total number of CDRs with Status "NOA" (not answered) and release indicator "Agent" (who released the call). SS7
Unanswered Caller Total number of CDRs with Status "NOA" (not answered) and release indicator "Caller" (who released the call). SS7
Overflow Total number of CDRs that have the Overflow In/Out feature employed. SS7
Overflow In Total number of CDRs that have the Overflow In feature employed. SS7
Overflow Out Total number of CDRs that have the Overflow Out feature employed. SS7
Overflow Incomplete Total number of CDRs that have the Overflow feature employed and have the Status "BSY" (busy), "NOA" (unanswered), or "ERR" (error). SS7
Overflow Completed Total number of CDRs that have the Overflow feature employed and have the Status "CMP”. SS7
Prompter Used Total number of CDRs that have Call Prompter feature employed. SS7 / SIP
Courtesy Used Total number of CDRs that have Courtesy featured employed. SS7

Real Time Detailed (CDR) Report
Field Description Data Source
Telco/Feed Name of Telco/Feed where CDRs originate. SS7 / SIP / Billing
Call ID Unique number identifying a single call. SS7 / SIP / Billing
Time Time that the CDR was generated, in hh:mm:ss AM/PM format, converted to the selected time zone. SS7 / SIP / Billing
Dialed (TF) # Dialed (TF) number dialed by the caller (SS7). Dialed number dialed by the caller (SIP). SS7 / SIP / Billing
Terminating # Number/station where the call terminated.
SS7 / SIP / Billing
Originating # Number of the caller initiating call (first leg of call). SS7 / SIP / Billing
Duration For SS7, this represents talking duration in seconds. For SIP, the call duration includes the call setup and the call tear down times and the ringing time. SS7 / SIP / Billing
Status Indicates the call status of this Call Detail Record.
Options are the following, which for Busy also includes the cause for the call being terminated, and for Unanswered, includes who released the call:
  • Busy Network
  • Busy CPE
  • Busy Other
  • Answered
  • Unanswered. Agent Hang up
  • Unanswered. Caller Hang up
  • Complete
  • Error
SS7 / SIP
Features Flags indicating features employed during the course of the call. These include:
SS7 Flags
  • Overflow: O–Overflow, OI – Overflow In, OO – Overflow Out
  • R – Courtesy Response
  • P – Call Prompter
  • V – Caller Privacy (Call Number Display Blocking)
SIP Flags
  • Prompter – Call prompter was used.
  • Intrusion – The CDR records will have this flag set if the CDRv5Collector detected unhandled attempts to access the PBX. When this flag is set, the Originating# is replaced with the IP address of the attacker. The letter 'W' is appended if the attack is from the WAN interface (unhandled INVITE request). The letter 'L' is appended if the attack is from the LAN side of the PBX (unhandled SIP 407 message ID).
SS7 / SIP


Real Time Report Summary Panel
Summary Item Description
Total Received Total CPMs received since start time (of this Real Time Report)
Answer Total CPMs with status Answered since start time
Busy Total CPMs with status Busy since start time
Unanswered Total CPMs with status Unanswered since start time
Complete Total CPMs with status Complete since start time
Error Total CPMs with status Error since start time
Features Count of calls using call feature such as Call Prompter
SS7 Group of SS7 specific statistics (When using telco feed)
SIP Group of SIP specific statistics (When using CDRv5Collector)


Real Time GUI Organization

Each real-time report establishes a connection to the CDRv5 Server Real Time module. You can disconnect and reconnect this connection. Alternatively, you can pause the transmission of real-time CPMs. During the "pause", CPMs will not be received and the report will not include these CPMs.

The update of the report area could be very fast. To slow it down, unselect "Unfreeze Display" to freeze the work area. That will give you a chance to read it more easily. During the "freeze", CPMs are still received and processed and the statistics panel is updated.


© 2022 Trillys Systems - CDRV5 Web Support