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Server Software Update
Server License Managment
Server Storage Management
Server Module LM
Server Module DM
Server Module RT
Server Module SW
Queried Call Completion
Queried Network Call Analysis
Queried Customer Service
Queried Peak Volume
CDRV5 Server Overview
Implementation (From installed files)
The CDRv5 Server is implemented using two modules:
TrillysSystemsCDRService.exe’ which implements the ‘TrillysCdrService’ as shown in the Windows Service applet below.
SiteAdminVCL.exe’ which implement the graphical user interface (GUI) to configure and monitor the CDRv5 server.
GUI Organization (See picture)
The GUI is organized in the following section: Any parameter can also be reconfigured at any time.
Caption and Menu
Caption and Menu
In addition of the application name, the form caption will also provide your software license information. While the page organization takes the functional approach, the menu system provides a task-oriented access to various functions.
Navigation using Tab Sheets
The page control permits to access tab sheets quickly. The page organization is as follows:
System | Service Status
Controls the CDRv5 service (install, uninstall, start stop).
Requires Administrative privilege.
Monitors connectivity and communications for data feeds and CDRv5 clients.
System | Errors
Monitors error logs: in-memory, CDRv5 log file and Windows Event log pertaining to CDRv5. (Each error logs provides specific information that can be used for troubleshooting)
System | Software Update
Provides software update features from a Web site (requires Internet access) or from a file folder.
License | Management
Imports license files and enable licenses. Assigns licenses to specific CDRv Client computers. Monitors CDRv5 Clients requests to obtain licenses.
Configuration | Connectivity
Configures IP address and port numbers for the CDRv5 Server Modules:
Auto-Discovery Configure software update Web site
Configuration | Error Reporting
Configure error recording parameters for each type of error logs.
Feeds | Configuration | Legacy
Configure feed connectivity parameters for toll-free service provided by Canadian Telcos OR flat-file (billing) records.
Feeds | CDR File Parser
Configures input rules for flat-file (billing) records input formats.
Monitors the status of the real-time call record feeds.
Feeds | Recovery
Manages the recovery of the real-time call records from the Telco backup systems. This feature is when connectivity problems to the toll-free records feeds occur.
Storage | Configuration
Indicate the folder where the backup files are located. These backup files are used by the Data Management module to synchronize call record data when the CDRv5 Clients connect to the CDRv5 Server.
Storage | File Contents
Provides a viewer to explore the contents of the backup files. This feature is useful for troubleshooting.
Storage | Version Info
Provides a viewer to explore the control files used by the Data Management module for data synchronization. This feature is useful for troubleshooting.
Other Useful Features
Options | UI Style will allow you to pick a color theme for the GUI
The ‘Tasks’ menu allows you to go directly to a tab sheet based on an activity
If you pin the ‘SiteAdminVcl.exe” application to the taskbar, you can right-click on
to access useful Windows system functions such as ‘Service’ applet or ‘Event Log Viewer’
icon located on the task bar shows a transparent green bar indicating the current system load pertaining to the call record processing rate. This provides a glance of CDR record activity at all times
Clicking on the
icon below the ‘File” menu will restart the SiteAdminVcl.exe with Administrator privilege. This will permit to manage service configuration functions
Hovering the mouse cursor over a control will cause a balloon hint to appear. This will provide additional useful information. This is particularly useful in the dashboard section
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