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CDRv5 Server – Feeds Recovery
Use Feeds | Recovery to go to the feed recovery page. The feed list is on the left panel. Select a feed that you want to monitor.
Note: Only limited feed types support the recovery features.
Feed Recovery Overview
Some telco that provides CDR and CPM feed data also keep a copy of the call records for a period of time – typically 90 days for CDRs. If a CDRv5 connectivity failure occurs of if the server shuts down for whatever reason, the call record can be recovered from the telco using the recovery features. The unit of recovery is hourly. If a failure occurs during an hour, the CDRv5 Server will record the fact that recovery is required for that hours.
A red dot indicates an incomplete hour, green indicates that the hour has no missing record, and grey indicates that the recovery period provided by the telco has expired and that no recovery is possible.
Feed Recovery Manual Override
The recovery flag can be toggled between ‘recovered’ ‘and non-recovered’ by clicking on the dot. This way, you can force or skip a recovery for that hour.
Automatic / Manual Recovery Configuration
Using ‘Feeds / Configuration’, you can configure a feed to automatically request a recovery when a gap is detected.
For a manual recovery, click on ‘Recover Now’.
Select a Recovery Date Range
To quickly force a recovery on a data range (and avoid toggling each day individually), you can reset a range of dates using the ‘Reset’ Recovery Period.
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